Configure Messaging Providers¶
Messaging providers offer access to communication platforms such as WhatsApp, Facebook Messenger, Slack, and more.
If you want a Chat Widget on a website, you don't need to set up a Message Provider. See details on the Chat Widget
Steps¶
1) Choose the communication channel¶
OCS supports these messaging providers
2) Create an account with the messaging service provider¶
Before configuring a provider, ensure that you have an active account at the provider and access to the necessary integration credentials.
3) Add the messaging provider details to your Team¶
Messaging providers configured in your Team settings under "Messaging Providers".