Configure Messaging Providers¶

Messaging providers offer access to communication platforms such as WhatsApp, Facebook Messenger, Slack, and more. This tutorial shows how to choose a channel and add its provider to your team. Participants can then chat with your chatbot on the platform they already use.

If you want a Chat Widget on a website, you don't need to set up a messaging provider. See details on the Chat Widget.

Steps¶

1) Choose the communication channel¶

Choose one of the supported messaging providers.

2) Create an account with the messaging service provider¶

Before configuring a provider, ensure that you have an active account at the provider and access to the necessary integration credentials.

3) Add the messaging provider details to your Team¶

Go to Team Settings → Integrations. Click Add integration and choose your provider from the Messaging group.

For provider-specific setup, see:

Next steps¶

Deploy your chatbot to a channel once the provider is configured.