Skip to content

Annotating

Reviewers work through a queue one session at a time. Once you add a session to a queue, OCS calls it an item: the queue's Items table lists it, and its status shows its review progress. Reviewers submit an annotation, edit it, skip the item or flag it. This page explains how an item moves between statuses and how conflicting reviews are resolved. For the steps a reviewer follows, see Annotate Queue Items.

Item Status Lifecycle

stateDiagram-v2
    [*] --> Pending
    Pending --> InProgress : First annotation submitted
    InProgress --> Completed : Required reviews reached (single-reviewer queue)
    InProgress --> AwaitingResolution : Required reviews reached (multi-reviewer queue)
    AwaitingResolution --> Completed : Reviewer marks one annotation authoritative
    Completed --> AwaitingResolution : Reviewer clears the authoritative annotation

An item in any status can also be Flagged. Unflagging returns it to the status its reviews give it. See Flagging Items.

Status Meaning
Pending No annotations yet
In Progress At least one annotation submitted, but not yet at the required count
Awaiting resolution Multi-reviewer item has all required reviews, but no annotation has been marked authoritative yet
Completed Required number of reviews have been submitted (and, for multi-reviewer queues, an authoritative annotation has been selected)
Flagged Marked for follow-up; left out of the annotation sequence until unflagged

Single vs multi-reviewer queues

On single-reviewer queues (the default, Num reviews required = 1), the first submitted annotation is automatically marked as authoritative and the item moves straight to Completed. The authoritative workflow below only applies to queues configured with Num reviews required > 1.

Resolving Multi-Reviewer Conflicts

When a multi-reviewer queue collects all required reviews for an item, the item enters Awaiting resolution until a reviewer picks one annotation as the authoritative answer. Only one annotation per item can be authoritative, and choosing a different one replaces the earlier choice. Clearing the choice returns the item to Awaiting resolution.

For the steps, see Resolve an Item Awaiting Resolution.

Effect on aggregate scores

Aggregate scores use the authoritative annotation when one is set. Only when no annotation is authoritative do they average across all submitted annotations. Marking an authoritative annotation therefore resolves the conflict and makes the queue's aggregate scores reflect the agreed answer.

Flagging Items

Flagging marks an item that cannot be annotated, such as one with missing content or a corrupted session. Each flag records the reviewer's name, the time and an optional reason. Flagging an item again adds another entry rather than replacing the earlier one.

A Flagged item stays out of the annotation sequence until someone unflags it. Its annotations stay in place and still count towards the queue's aggregate scores. Flagged items are always included in exports, with their flag entries.

For the steps, see Flag an Item and Unflag an Item.

Read-Only View

Each reviewer can submit only one annotation per item. When you open an item you've already annotated, you see the item content and the annotations list without the submission form. To change your answers, see Annotate or Edit a Single Item.

If the queue has assignees and you are not one of them, you also see the annotations list instead of the form. You can read the item and its annotations, but you can't submit one.