Tools

Tools allow LLMs to affect change in the real world. An LLM on its own can only produce intentions, but it is not able to execute those intentions. Tools are a way of telling the LLM what requests it can make and of executing that request when it is made.

Open Chat Studio provides a number of built-in tools as well as the ability to add your own tools in the form of Custom Actions.

The current set of built-in tools are:

Recurring Reminder

Allows the bot to schedule recurring reminders for the participant.

One-off Reminder

Allows the bot to schedule once-off reminders for the participant.

Delete Reminder

Allows the bot to delete existing reminders (either once-off or recurring)

Move Reminder Date

Allows the bot to update the reminder date

Update Participant Data

Allows the bot to make changes to the participant data

Append to Participant Data

Allows the bot to append a value to a specified key in the participant data

Increment Participant Data

Allows the bot to increment the value at a specified key in the participant data

End Session

Allows the bot to end the current session